TABLE OF CONTENTS
HA-4/E
Business Plan  1996/97

Key Targets Set the Secretary of State
Foreword

1.Introduction
�|The Business
�|The Organisation

2.Aim & Vision

3.Progress Towards the Vision
�|Serving the Public
�|Serving the Road User
�|Protecting the Environment
�|Serving the Taxpayer

4.Context for 1996/7

5.Programme for 1996/97
�|Serving the Public
�|Serving the Road User
�|Protecting the Environment
�|Serving the Taxpayer

6.Resources

Annexes
A�|Government Objectives for Transport and Roads
B�|Roads Programme Schemes
C�|Reporting Requirements for 1996/97
D�|Roads